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Traveler FAQs & resort policies

Sandals & Beaches frequently asked questions

Search 81 verified answers across 17 Sandals Resorts and 3 Beaches Resorts, or browse by topic below.

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Yes. You can apply the 10% military, police, or firefighter discount on top of the weekly Sandals 7-7-7 promotion, and redeem Sandals Select Rewards points at checkout.

Every Wednesday, Sandals discounts seven select suite categories by an extra 7% for 7 days. That rate adjustment combines cleanly with the 10% Service Personnel Discount, Free Anniversary Night credits, and verified Sandals Select Rewards loyalty points when booked within current promotion rules.

Quick answer: Waiters, bartenders, and housekeepers cannot accept tips under the Sandals No-Tipping Policy. Personal Butlers are an exception: plan roughly $20 to $25 USD per shift worked (typically 2 shifts per day).

Quick answer: Club and Butler categories qualify for 1 free night via the Free Anniversary Night credit on 7+ paid nights around your wedding anniversary month, while Luxury rooms do not qualify.

Quick answer: The best pick depends on dining variety, beach calm, and transfer speed: Sandals Dunn's River and Sandals Saint Vincent lead for newest architecture, while Sandals Grande St. Lucian and Sandals Royal Curacao lead for views, calm beaches, and infinity pools.

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6 topic hubs · 81 total FAQs
15 Questions

Resorts & Islands

Island comparisons, calm beaches, adults-only vs. Beaches family parks, and hurricane belt maps.

  • • What is the best Sandals resort for couples in 2026?
  • • Are all Sandals resorts adults-only, and which resorts allow families?
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12 Questions

Promotions & Combined Savings

Wednesday 7-7-7 flash deals, Free Anniversary Night rules, military savings, and loyalty points.

  • • Can the 7-7-7 flash sale be combined with military or loyalty discounts?
  • • Who qualifies for the 10% Sandals and Beaches military or service discount?
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13 Questions

Rooms & Butler Service

Luxury vs. Club vs. Butler tiers, butler service perks, swim-up access, and room codes.

  • • Which Sandals resorts have Over-the-Water Bungalows and Villas?
  • • What is the difference between Luxury, Club Sandals, and Butler Elite rooms?
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13 Questions

Dining, Bars & Dietary

Specialty restaurant reservations, resort evening dress codes, allergies, gluten-free, and vegan menus.

  • • What is the evening dress code at Sandals and Beaches restaurants?
  • • Which restaurants require advance reservations at Sandals and Beaches?
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13 Questions

Flights & Airport Transfers

Included round-trip shuttles, private BMW and Rolls-Royce eligibility, ferry boats, and air credits.

  • • Are airport transfers included at Sandals and Beaches, and which suites include private luxury cars?
  • • Should I fly into Montego Bay (MBJ) or Ocho Rios (OCJ) for Sandals Dunn's River and Ochi?
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15 Questions

Arrival, Policies & Billing

Deposit deadlines, final payment timelines, butler tipping rules, scuba PADI checks, and check-in.

  • • How much do you tip a Butler at Sandals, and who is covered by the no-tipping policy?
  • • How do payment plans and rate drop adjustments work when booking direct?
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