All-Inclusive IQBy Classic Travel Connection
Sandals & Beaches planning tools

Plan your Sandals or Beaches trip with every detail handled.

Compare all 20 resorts, look up 480+ room codes, combine every official discount, and get your butler list, tipping cash, and customs forms ready before you fly.

Caribbean destinations & suite finder

Pick any of the 9 Sandals & Beaches islands to see resorts on that island, highlighted room codes, and direct resort guides.

Explore all 20 resorts
Islands (17 Sandals · 3 Beaches):
Curaçao
Santa Barbara Estate · Curaçao1 Sandals

Curaçao

From $388 pp/pn
  • • Sandals Royal Curacao (SCR)
SCR · S1CSunchi Beachfront Swim-Up Club Suite
SCR · AS1BAmante Swim-Up Oceanview Butler Suite
17 Sandals Resorts (8 Islands)3 Beaches Resorts (2 Islands)
Research · Book · Stay

Tools for every step of your all-inclusive journey

Pick a stage below to research resort room codes, optimize how you book and pay, or prepare pre-arrival preferences for your stay.

Travel blog

Recent resort guides and comparisons

Room code breakdowns, airport transfer comparisons, and promotion math across Sandals and Beaches.

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Resort IQ

Six resorts at a glance

Starting per-person nightly rates by tier, airport transfer times, and elevator notes.

Sandals Royal Curacao (SCR) resort view
Sandals · SCR33 photos
Curacao (CUR · 40m)
Sandals Royal Curacao

Elevators available in Amante, Sunchi, Subi, and Carisia multi-story buildings. Single-story Awa Seaside Bungalows (ASP) and Kurason Island Bungalows (KB) are ground-level step-free.

Luxury$388
Club$407
Butler$735
Club is +$19 pp/pn over Luxury and qualifies for the 7th night free.
Sandals Dunn's River (SDR) resort view
Sandals · SDR33 photos
Jamaica (OCJ · 25m)
Sandals Dunn's River

Elevators in Tufa Terrace and Mammee Bay main towers. Coyaba Rondoval Villas are single-story ground level.

Luxury$404
Club$426
Butler$622
Club is +$22 pp/pn over Luxury and qualifies for the 7th night free.
Sandals Saint Vincent and the Grenadines (SSV) resort view
Sandals · SSV30 photos
Saint Vincent (SVD · 40m)
Sandals Saint Vincent and the Grenadines

Elevators in Lady Palm and Bamboo Palm multi-story buildings. Beachfront Butler Villas and Overwater Villas are ground/pier level.

Luxury$435
Club$465
Butler$790
Club is +$30 pp/pn over Luxury and qualifies for the 7th night free.
Sandals Grande St. Lucian (SGL) resort view
Sandals · SGL37 photos
St. Lucia (UVF · 95m)
Sandals Grande St. Lucian

Elevators in Cap Estate, Rodney Bay, and Massade main buildings. Pigeon Island and Caribbean Beachfront buildings are 2-to-3 story walk-ups (request ground floor if avoiding stairs).

Luxury$392
Club$430
Butler$685
Sandals Montego Bay (SMB) resort view
Sandals · SMB39 photos
Jamaica (MBJ · 5m)
Sandals Montego Bay

Elevators in Almonds, Palms, Poinciana, and Sea Grapes beachfront buildings.

Luxury$375
Club$410
Butler$615
Club is +$35 pp/pn over Luxury and qualifies for the 7th night free.
Sandals Royal Caribbean (SRC) resort view
Sandals · SRC41 photos
Jamaica (MBJ · 10m)
Sandals Royal Caribbean

Elevators in Sandringham, Buckingham, and Windsor buildings. Kensington and Balmoral are walk-ups.

Luxury$318
Club$390
Butler$561
Common questions

Top traveler FAQs across all 20 resorts

Scroll through quick answers on resort selection, Club vs. Luxury promo math, military savings, and Butler tipping, then select any card to read the full answer.

Resorts & Islands

What is the best Sandals resort for couples in 2026?

The best pick depends on dining variety, beach calm, and transfer speed: Sandals Dunn's River and Sandals Saint Vincent lead for newest architecture, while Sandals Grande St. Lucian and Sandals Royal Curacao lead for views, calm beaches, and infinity pools.

Read full answer in FAQs
Resorts & Islands

Are all Sandals resorts adults-only, and which resorts allow families?

Yes. All 17 Sandals Resorts are strictly for adults 18 and older (couples). Families, children, teens, and multi-generational groups stay at the 3 sister Beaches Resorts in Jamaica and Turks & Caicos.

Read full answer in FAQs
Resorts & Islands

Where are the 17 Sandals and 3 Beaches resorts located (and is there one in Aruba)?

Sandals Resorts and Beaches Resorts span 9 Caribbean islands: Jamaica, Bahamas, Saint Lucia, Barbados, Antigua, Grenada, Curacao, Saint Vincent, and Turks & Caicos. There is no Sandals in Aruba.

Read full answer in FAQs
Resorts & Islands

Which Jamaica Sandals resort is the best for beaches and short airport transfers?

Sandals Montego Bay is 10 minutes from MBJ airport, Sandals Negril sits on flat Seven Mile Beach, and Sandals Dunn's River sits 35 minutes from Ian Fleming Airport (OCJ).

Read full answer in FAQs
Promotions & Combined Savings

Can the 7-7-7 flash sale be combined with military or loyalty discounts?

Yes. You can apply the 10% military, police, or firefighter discount on top of the weekly Sandals 7-7-7 promotion, and redeem Sandals Select Rewards points at checkout.

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Promotions & Combined Savings

Who qualifies for the 10% Sandals and Beaches military or service discount?

Active-duty military, veterans, retirees, military spouses, police officers, firefighters, EMTs, and FEMA personnel receive an extra 10% off via the 10% Service Personnel Discount after booking.

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Promotions & Combined Savings

Which Sandals resort is the most affordable?

Sandals Ochi and Sandals South Coast in Jamaica, along with entry-level Luxury categories at Sandals Royal Curacao, typically post the lowest nightly per-person starting rates.

Read full answer in FAQs
Promotions & Combined Savings

Why can a Club room cost less than a Luxury room on a 7-night stay (Free Anniversary Night)?

Club and Butler categories qualify for 1 free night via the Free Anniversary Night credit on 7+ paid nights around your wedding anniversary month, while Luxury rooms do not qualify.

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Rooms & Butler Service

Which Sandals resorts have Over-the-Water Bungalows and Villas?

Over-the-Water suites are located at 4 resorts: Sandals Royal Caribbean (Jamaica), Sandals South Coast (Jamaica), Sandals Grande St. Lucian (Saint Lucia), and Sandals Saint Vincent (Vincy Overwater Villas).

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Rooms & Butler Service

What is the difference between Luxury, Club Sandals, and Butler Elite rooms?

Luxury rooms include all dining, bars, and watersports; Club Sandals adds private lounge check-in, in-suite full bar, and 7 AM to 10 PM room service; Butler Elite adds 24-hour room service and dedicated personal butlers.

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Rooms & Butler Service

Which Sandals resorts offer Swim-Up and Skypool Suites?

Zero-entry Swim-Up Suites are available at 13+ properties including Sandals South Coast and Sandals Barbados, while upper-floor Skypool Suites with cantilevered infinity plunge pools sit at Sandals Grenada, Sandals Royal Barbados, and Sandals Dunn's River.

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Rooms & Butler Service

Which Sandals and Beaches resorts have elevators and step-free room access?

Multi-story buildings with passenger elevators are most common at Sandals Royal Barbados, Sandals Barbados, Sandals Dunn's River, and Sandals Emerald Bay / Beaches Turks & Caicos.

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Dining, Bars & Dietary

What is the evening dress code at Sandals and Beaches restaurants?

Restaurants divide into two codes under Resort Casual and Resort Evening dining: Resort Casual (shorts, sundresses, polos, dry swimwear with cover-ups at lunch) and Resort Evening (collared shirts, long pants or dress jeans, and closed shoes for fine dining).

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Dining, Bars & Dietary

Which restaurants require advance reservations at Sandals and Beaches?

Only select specialty venues - typically Teppanyaki grills (Kimonos), French fine dining (Le Jardinier / La Parisienne), and signature steakhouses (Butch's) - require reservations made via Sandals Dining or your Club/Butler team.

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Dining, Bars & Dietary

How do Sandals and Beaches handle gluten-free, vegan, and severe food allergies?

Every property assigns a dedicated Culinary Concierge through Special Dietary Needs support to pre-order gluten-free, vegan, dairy-free, or nut-free meals directly with resort executive chefs.

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Dining, Bars & Dietary

Is top-shelf liquor, Robert Mondavi wine, and room minibar restocking included?

Yes. Premium spirits, Robert Mondavi Twin Oaks house wines, local beers, and in-room bars are all unlimited and included under Sandals All-Inclusive dining and bars with zero check-signing.

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Flights & Airport Transfers

Are airport transfers included at Sandals and Beaches, and which suites include private luxury cars?

Yes. Complimentary round-trip ground transfers are included for every guest, even on room-only bookings without airfare packages. Top-tier Butler suites and Sandals Royal Curacao / Barbados Butler tiers upgrade to private BMW or Rolls-Royce transfers.

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Flights & Airport Transfers

Should I fly into Montego Bay (MBJ) or Ocho Rios (OCJ) for Sandals Dunn's River and Ochi?

Fly into Ian Fleming International Airport (OCJ) if you can catch a direct route to cut the Sandals Dunn's River or Sandals Ochi transfer down to 30 to 35 minutes instead of 90 minutes from MBJ.

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Flights & Airport Transfers

How long is the drive from UVF airport to Saint Lucia Sandals resorts, and are ferry or helicopter options available?

Hewanorra Airport (UVF) to Sandals Grande St. Lucian, Regency La Toc, or Halcyon takes 75 to 95 minutes on winding coastal roads; private ferry shuttles and St. Lucia helicopter transfers trim transit to under 15 minutes in flight.

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Flights & Airport Transfers

Should I book flights through Sandals Airfare Packages or buy my own airfare separately?

Most couples compare both: booking room-only via Sandals All-Inclusive Packages still includes free round-trip airport transfers while allowing airline points redemptions or basic fare flexibility, whereas Select Air Credit promos only apply when booking round-trip airfare inside your resort package.

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Arrival, Policies & Billing

How much do you tip a Butler at Sandals, and who is covered by the no-tipping policy?

Waiters, bartenders, and housekeepers cannot accept tips under the Sandals No-Tipping Policy. Personal Butlers are an exception: plan roughly $20 to $25 USD per shift worked (typically 2 shifts per day).

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Arrival, Policies & Billing

How do payment plans and rate drop adjustments work when booking direct?

Booking direct requires only an initial deposit with flexible installment payments until final due date. If suite prices drop before final payment, qualifying bookings can often be adjusted to the lower rate.

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Arrival, Policies & Billing

Is PADI scuba diving really free at Sandals and Beaches, and what certifications do I need?

Yes. Certified divers get up to two complimentary tank dives per day with equipment and boat transport included under Sandals Scuba Diving, while non-certified guests can take a paid resort discover-dive course onsite.

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Arrival, Policies & Billing

How much is the initial deposit to hold a Sandals room, and when is final balance due?

Standard land-only bookings require a $98 USD deposit per booking (or $400 total room deposit after 7 days depending on promotional tier) per Sandals Payment & Deposit Terms, with final balance due 45 days before arrival.

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Resorts & Islands

How do Sandals Exchange Privileges ("Stay at 1, Play at All") work in Saint Lucia, Barbados, and Jamaica?

Under Sandals Exchange Privileges, guests staying at one resort can dine, drink, and use pools at neighboring sister resorts on the same island at no extra charge, with complimentary inter-resort transfers included in Saint Lucia and Montego Bay.

Read full answer in FAQs
Resorts & Islands

What is the difference between Sandals Barbados and Sandals Royal Barbados, and can you walk between them?

Yes, you can walk freely between Sandals Barbados and Sandals Royal Barbados along connected beachfront paths; Royal Barbados adds a rooftop infinity pool, Lover's Lane bowling alley, and all-Butler or Club suites, while Sandals Barbados offers lower entry rates and Luxury-level rooms.

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Resorts & Islands

How do Sandals Grande St. Lucian, Regency La Toc, and Halcyon Beach compare?

Among the three Sandals Saint Lucia Resorts, Grande St. Lucian has the calmest water and social peninsula setting, Regency La Toc features dramatic cliffside suites and a golf course vibe, and Halcyon Beach is the most intimate garden resort.

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Resorts & Islands

What is the difference between the 5 villages at Beaches Turks & Caicos (Italian, Key West, French, Caribbean, Seaside)?

At Beaches Turks & Caicos, Italian Village is central and steps from the main pool, Key West features multi-bedroom residential villas, French Village sits beside Pirates Island Waterpark, and Caribbean & Seaside Villages offer lower rates closer to Grace Bay.

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Resorts & Islands

Should our family book Beaches Negril or Beaches Turks & Caicos?

Choose Beaches Negril for an easy-to-walk, lower-priced beachfront layout on Seven Mile Beach with toddlers or young kids, and choose Beaches Turks & Caicos for a larger 20-restaurant resort with Pirates Island Waterpark and huge multi-bedroom villas.

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Resorts & Islands

Which Sandals resorts sit outside the hurricane belt for August through November travel?

Sandals Royal Curacao, Sandals Grenada, Sandals Saint Vincent, and both Barbados properties lie in the Southern Caribbean outside or along the far southern edge of the main Atlantic hurricane belt.

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Resorts & Islands

Which Sandals and Beaches resorts have the least sargassum seaweed and calmest West-facing coves?

West-facing and leeward resorts across Sandals Resorts - notably Sandals Negril, Sandals Grande St. Lucian, Sandals Grande Antigua, and Sandals Grenada - avoid most heavy Atlantic sargassum drift.

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Resorts & Islands

Can you book a Split Stay between two different Sandals resorts on the same trip (and are transfers included between them)?

Yes. Guests can combine two properties across Sandals Resorts on a single trip (for example 4 nights at Dunn's River plus 3 nights in Negril), and Sandals includes free ground transfers between resorts on the same island.

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Resorts & Islands

Which Sandals resorts have their own private offshore island?

Two resorts include boat shuttles to private offshore islands: Sandals Royal Caribbean in Montego Bay (with Over-the-Water Bungalows and Thai dining) and Sandals Royal Bahamian in Nassau (Barefoot Cay beach club).

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Promotions & Combined Savings

Can you combine the On-Site Loyalty & Travel Desk 10% to 12% rebooking discount with the Free Anniversary Night?

No. Per Sandals Specials & Terms, On-Site Loyalty & Travel Desk discounts (10% to 12% off future stays) cannot be combined with the Free Anniversary Night promotion on the same reservation.

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Promotions & Combined Savings

If my booked room code appears on the Wednesday 7-7-7 flash sale, can I adjust my existing reservation to get the extra 7% off?

Yes, in most cases before final payment you can have your existing reservation repriced to capture Sandals 7-7-7 Deals if your exact resort, suite code, and travel dates match the active weekly drop.

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Promotions & Combined Savings

What is included in the free Sandals Honeymoon Package, and how long after our wedding do we qualify?

The complimentary Sandals Honeymoon Package applies automatically to stays of 3 nights or longer taken within 12 months of your wedding date, including chilled sparkling wine, romantic turndown flower petals, and breakfast in bed one morning.

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Promotions & Combined Savings

How does the Sandals and Beaches Free Wedding or Sweetheart Package work on 7-night stays?

Couples staying 7+ paid nights in qualifying Club or Butler suites (or meeting seasonal stay minimums) receive the Sandals Free Wedding Package covering ceremony setup, bouquet, cake, cocktail reception, and dedicated planner support.

Read full answer in FAQs
Promotions & Combined Savings

What is the Sandals "Test Drive Your Wedding" program and how does the credit apply if we book a group?

Sandals Test Drive Your Wedding offers engaged couples up to 3 nights at discounted preview rates (starting near $300 USD per couple per night) with cake tastings and venue tours, plus a resort credit if you later book 5+ wedding group rooms.

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Promotions & Combined Savings

How many rooms qualify for a Group Discount or Free Room Credit at Sandals and Beaches?

Through Sandals Group Vacations, booking 5 rooms or more under a group contract qualifies for group rate benefits, where 6th-room-free or group credit perks depend on total paid rooms and promotional period.

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Promotions & Combined Savings

How do Sandals Select Rewards (Island Insiders) points work, and when do points expire?

Members of Sandals Select Rewards earn 1 point per dollar spent on eligible room rates (redeemable at $0.025 per point toward future stays), and points remain active for 36 months between qualified stays.

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Promotions & Combined Savings

How do Sandals Last-Minute Deals work when booking within 4 to 8 weeks of departure?

Select near-term dates featured under Sandals Last-Minute Deals offer 1 free night (usually on 5+ or 7+ night stays) across specific Luxury, Club, and Butler suites with immediate travel availability.

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Rooms & Butler Service

How does the Butler cell phone and pre-arrival Butler Preference Sheet work?

Butler Elite guests submit an online Butler Preference Sheet 2 to 4 weeks before arrival to pick alcohol brands and snack preferences, and receive a dedicated resort cell phone at check-in to text their 2-to-3-butler team directly.

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Rooms & Butler Service

Do you have to wake up early to reserve pool or beach chairs, and how do Butler chair setups work?

Non-butler guests often place towels on shaded front-row loungers around 7:00 AM during peak months, while Butler Elite Service guests have their preferred pool or beach chairs reserved daily by their butlers with a chilled drink cooler.

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Rooms & Butler Service

Which Sandals suites include a complimentary MINI Cooper rental, and how do you reserve your drive window?

Complimentary MINI Cooper drives are included with Awa Seaside Bungalows and Kurason Island Poolside Bungalows at Sandals Royal Curacao (plus select top-tier butler suites at Sandals Royal Bahamian), reserved through your butler on property.

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Rooms & Butler Service

What is the difference between Rondoval Villas, Skypool Suites, and Millionaire Suites at Sandals?

Under Sandals Love Nest Butler Suites, Rondovals are circular standalone bungalows with private plunge pools and gardens, Skypool Suites sit on upper floors with cantilevered infinity pools, and Millionaire Suites feature cliffside panoramic ocean pools and zero-threshold glass walls.

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Rooms & Butler Service

What is a Sandals Tranquility Soaking Tub (and do balcony tubs have privacy curtains and jets)?

Featured across modern Sandals Suite Features, Tranquility Soaking Tubs are oversized two-person stone or acrylic tubs installed on private balconies or patios with retractable privacy curtains; they are deep soaking tubs rather than noisy motorized whirlpools.

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Rooms & Butler Service

Is laundry or dry cleaning included at Sandals and Beaches (and do Butler suites get free pressing)?

There are no self-serve coin laundry rooms; all resorts offer paid valet laundry, while Butler Elite guests typically receive complimentary clothes pressing for their first evening dinner outfits.

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Rooms & Butler Service

What is the largest family suite at Beaches Resorts for groups of 6 to 12 guests?

Under Beaches Family Suites, Beaches Turks & Caicos offers 3-bedroom and 4-bedroom Key West and Italian Together Nest Villas accommodating up to 12 guests, while Beaches Negril offers Firesky Reserve and Eventide Penthouse suites sleeping up to 10 to 12 people.

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Rooms & Butler Service

Can you customize the liquor, wine, beer, and mixers stocked in your Club or Butler room bar?

Yes. Both Club Sandals and Butler suites include daily customizable restocking of full-size bottles (vodka, rum, gin, scotch, tequila), chilled Robert Mondavi wines, local beers, sodas, and mixers at no extra cost.

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Rooms & Butler Service

What do the 2-to-4 character room codes (like S1C, B1B, PJS, or OTW) actually mean on Sandals and Beaches?

Every room code under Sandals Rooms & Suites encodes resort-specific wing locations, bedding, pool/view type, and service tier (such as Luxury, Club Level, or Butler Elite), though letter rules vary by property.

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Dining, Bars & Dietary

Which room tiers include Room Service, and can Butlers bring full specialty restaurant menus to your suite or patio?

Luxury rooms do not include room service; Club Sandals includes complimentary room service from 7:00 AM to 10:00 PM, and Butler Elite adds 24-hour room service plus custom deliveries from open specialty restaurants.

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Dining, Bars & Dietary

What is the Sandals Island Inclusive off-site dining program ($250 restaurant voucher) in Curacao and Nassau?

At Sandals Royal Curacao and Sandals Royal Bahamian, guests staying 7+ paid nights in qualifying Butler suites (or top Island Insiders tiers) receive a $250 USD off-resort dining voucher plus complimentary private round-trip transfers to partner restaurants.

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Dining, Bars & Dietary

Is the private Candlelight Dinner under the stars included, or how much extra does it cost?

A Sandals Private Candlelight Dinner on the beach or garden gazebo is an optional extra priced around $200 to $250 USD per couple, featuring a custom four-course menu, sparkling wine, private waiter, and white-linen setup.

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Dining, Bars & Dietary

Should you pack an insulated tumbler (like a Yeti or Stanley cup) and reusable straws for the pool bars?

Yes. Bartenders at Sandals All-Inclusive Bars happily fill personal 20-to-30 oz insulated tumblers (with a quick rinse), keeping frozen cocktails icy far longer than standard reusable resort plastic cups.

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Dining, Bars & Dietary

Where can you get late-night food after 10 PM at Sandals and Beaches?

Late-night bites after 10:00 PM are served at on-resort English Pubs (such as The Cricketer's Pint or Drunken Duck), 24-hour Club/Butler room service, and late-night pizza or burger grills featured under Sandals Dining.

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Dining, Bars & Dietary

Is authentic Jamaica Blue Mountain Coffee included at Cafe de Paris and in-room coffee makers?

Yes. Authentic Jamaica Blue Mountain Coffee is included across all Sandals All-Inclusive Dining venues, in-room coffee makers, French patisserie espresso bars (Cafe de Paris), and morning room service.

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Dining, Bars & Dietary

How far in advance should guests submit Halal, Kosher, or severe Celiac requests to the Culinary Concierge?

Email Sandals Special Dietary Needs at least 30 days prior to arrival (or 60 days for Kosher pre-packaged meals) so resort chefs can source specialty ingredients and schedule your day-one Culinary Concierge consultation.

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Dining, Bars & Dietary

Which wines and champagnes are included vs. optional paid bottles on the Chairman's Wine List?

Under the Sandals Wine Program, six varietals of Robert Mondavi Twin Oaks (Cabernet, Merlot, Pinot Noir, Chardonnay, Sauvignon Blanc, Pinot Grigio) plus sparkling wine are 100% unlimited, while vintage Champagnes and rare reserve bottles incur an optional surcharge.

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Dining, Bars & Dietary

Is the Sesame Street Character Breakfast included at Beaches Resorts, or does it require a separate reservation fee?

Weekly Sesame Street stage shows, parades, and daytime character meet-and-greets are included free, whereas the private morning Character Breakfast and nighttime Elmo tuck-ins under Beaches Sesame Street Dining carry a small per-person add-on fee.

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Flights & Airport Transfers

Is the Club Mobay VIP arrival and departure fast-track lounge at Montego Bay (MBJ) included with Sandals, and is it worth booking?

Club Mobay is a third-party service NOT included with Sandals Jamaica Transfers; it costs roughly $50 to $85 USD per person and is widely considered worthwhile for Friday, Saturday, or Sunday MBJ arrivals to skip 60-to-90-minute immigration lines.

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Flights & Airport Transfers

How and when do you fill out the mandatory Jamaica C5 online immigration form?

Every passenger flying to Jamaica must submit the free online C5 Immigration & Customs Declaration up to 30 days (and at least 24 hours) prior to arrival, which pairs with Sandals Airport Transfers once you clear MBJ or OCJ customs.

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Flights & Airport Transfers

Which Caribbean islands require digital immigration or ED cards before boarding your flight?

Nearly all Sandals Caribbean Destinations now use free digital Embarkation/Disembarkation (ED) cards submitted 24 to 72 hours before departure, including Jamaica (C5), Curacao (DI Card), Saint Lucia, Barbados, Antigua, and Turks & Caicos.

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Flights & Airport Transfers

How do you book a helicopter transfer in Saint Lucia (UVF to SLU) or Jamaica, and where do you meet the shuttle?

Third-party helicopter transfers in Sandals Saint Lucia (10-minute UVF to SLU flight) or Montego Bay to Ocho Rios/Negril are booked independently, after which complimentary resort vans pick you up at the local helipad once flight timing is added to your booking.

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Flights & Airport Transfers

What happens at the Sandals Airport Arrival Lounge after you clear customs, and do you tip the baggage porters?

After exiting customs at MBJ, UVF, or Nassau, step inside the air-conditioned Sandals Airport Arrival Lounges where staff tag your bags, pour complimentary cold drinks or water, and assign your driver.

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Flights & Airport Transfers

How early does the Sandals departure shuttle pick you up before your flight home?

Complimentary Airport Transfers schedule departure pickup 3.5 to 4.5 hours ahead of your international flight time (longer for Negril or UVF Saint Lucia drives) to cover highway traffic and airport security.

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Flights & Airport Transfers

What happens to your included airport transfer if your flight is delayed or arrives on a different airline?

Included Sandals Airport Transfers adjust automatically when flight information is updated in your reservation or called into the resort travel desk, so delayed guests are placed on the next departing shuttle upon landing.

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Flights & Airport Transfers

How often do the free shuttles run between sister resorts in Saint Lucia, Montego Bay, and Negril?

Under Sandals Exchange Privileges, complimentary inter-resort shuttles run on posted hourly-to-bi-hourly schedules throughout the day and evening in Saint Lucia and Montego Bay, while Negril guests must arrange taxis back from sister Montego Bay properties.

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Flights & Airport Transfers

Can Luxury or Club level guests pay to upgrade from the shared resort shuttle to a private town car or SUV?

Yes. Luxury and Club guests riding standard shared vans can pre-book an optional private sedan or SUV upgrade under Sandals Private Transfers (via Island Routes) if they prefer leaving the airport immediately without waiting for other arriving flights.

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Arrival, Policies & Billing

What happens if your flight arrives before 3 PM check-in or leaves late at night after 11 AM check-out (are there shower lounges)?

You can enjoy 100% of restaurants, pools, bars, and beaches immediately upon arrival and throughout checkout day until your shuttle leaves, with private shower suites inside Sandals Departure Lounges to wash up before flying home.

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Arrival, Policies & Billing

Why is camouflage clothing (including camo swimwear or backpacks) illegal for civilians across Caribbean islands?

Per Caribbean customs laws covered in Sandals Packing & Travel Tips, civilian possession of any camouflage print - including hats, swim trunks, leggings, and backpacks - is strictly illegal in Jamaica, Barbados, Saint Lucia, Grenada, Antigua, and the Bahamas.

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Arrival, Policies & Billing

Is the tap water and ice safe to drink at all Sandals and Beaches resorts?

Yes. Every property operating under Sandals Resort Standards purifies all on-resort tap water, bar ice, fountain drinks, and washed produce using commercial reverse-osmosis and UV filtration systems.

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Arrival, Policies & Billing

Do you need a power adapter or voltage converter at Sandals and Beaches resorts?

US and Canadian travelers do NOT need a plug adapter or voltage converter; all Sandals Suites & Amenities feature standard 110V North American Type A/B wall outlets alongside USB charging ports in renovated rooms.

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Arrival, Policies & Billing

Are Red Lane Spa massages included, and how does the mandatory service charge and therapist tipping work?

Thermal steam rooms, saunas, and fitness classes are included free, whereas massages and facials at Red Lane Spa cost extra (with a 12.5% to 15% service charge added at checkout plus optional extra cash gratuity for your therapist).

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Arrival, Policies & Billing

Are Beaches Kids Camps and infant nurseries included, and how much does a private after-hours nanny cost?

Group age-based programs, nurseries, and IBCCES-certified autism-friendly care at Beaches Kids Camp are 100% included free during daytime hours; private one-on-one nannies for date nights or in-room baby care cost roughly $20 to $25 USD per hour.

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Arrival, Policies & Billing

Can non-guests or cruise ship passengers buy a Day Pass to visit a Sandals or Beaches resort?

General cruise day passes are rarely sold to walk-ups; limited full-day, evening, or wedding guest passes under Sandals Resort Policies are only approved subject to live occupancy at roughly $150 to $300+ USD per adult.

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Arrival, Policies & Billing

Is high-speed Wi-Fi included across the beach and rooms at Sandals, and does it support video calls or streaming?

Yes. Unlimited resort-wide Wi-Fi is included free in every room and public area under Sandals All-Inclusive Inclusions, generally strong enough for Zoom calls, FaceTime, and HD streaming across renovated suites.

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Arrival, Policies & Billing

What are the smoking, vaping, and cannabis rules at Sandals and Beaches resorts and Caribbean airports?

Under Sandals Resort Policies, all guestrooms, balconies, patios, restaurants, and pool decks are strictly non-smoking (including vapes and e-cigarettes), with smoking restricted to marked outdoor designated zones; never carry cannabis across international borders or airports.

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Arrival, Policies & Billing

Why does Sandals require a credit card hold at check-in, and are Discover cards accepted?

Per Sandals Check-In & Resort Policies, properties place a temporary incidental authorization hold (typically $400 USD per stay) on a major Visa, Mastercard, or American Express at check-in; Discover cards are frequently not supported for resort terminal holds.

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Resorts & Islands

Are golf green fees and transfers included at Sandals, and how much do mandatory caddies and carts cost?

Yes, green fees and round-trip transfers are complimentary for guests staying in Jamaica and Saint Lucia under Sandals Golf Inclusions, while mandatory caddie fees (around $25 USD per player in Jamaica) and golf cart rentals ($30 to $55 USD) remain separate cash or folio fees.

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Arrival, Policies & Billing

Are Epix photo shoots at Sandals free, and how much do digital photos and prints cost?

Booking a sunset or beach portrait session with Epix Professional Photography on property is 100% free with zero sitting fee, while purchasing edited digital files, prints, or albums costs roughly $20 to $45 USD per single photo or $250+ USD for digital bundles.

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Resorts & Islands

Are motorized watersports like waterskiing, wakeboarding, and Hobie Cat sailing lessons really included free?

Yes. Both non-motorized gear and motorized boats (waterskiing, wakeboarding, kneeboarding, tubing, and beginner Hobie Cat sailing lessons) are 100% included with Sandals Aqua Center Watersports where local ocean swells and docks permit.

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